Refund policy
Return Policy
We want you to love your purchase from Clover's Bee Bridal. If something isn't quite right, we accept returns for store credit under the following conditions.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- Unworn, unwashed, and unused
- In its original condition with all tags attached
- Free of makeup, deodorant marks, perfume, pet hair, stains, or other signs of wear
- Accompanied by proof of purchase
To start a return, please contact us at hello@cloversbee.com with your order number and reason for return.
If your return is approved, we will provide instructions on how and where to send your package. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Items sent back without prior authorization will not be accepted.
For questions regarding returns, please contact hello@cloversbee.com.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work quickly to make it right.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Sale or clearance items
- Gift cards
- Accessories and jewelry
- Personalized or custom-order items
- Any item marked Final Sale
We reserve the right to refuse returns that do not meet the above conditions.
Exchanges
At this time, we do not offer direct exchanges.
If you would like a different size or style, please return your eligible item for store credit and place a new order.
Store Credit
Once your return is received and inspected, we will notify you of the approval status.
Approved returns will be issued as store credit in the form of a digital gift card. Store credit can be used toward any future purchase on cloversbee.com and does not expire.
Original shipping charges are non-refundable.